Why can’t healthcare be more like social media?
About a year after we got rid of COVID, there are so many social media apps out there for us when it comes to productivity, entertainment and social networking for business and personal reasons. Then why, when we go to the doctor, are we often given a clipboard and filled out the documents by hand? And then, to make the injury worse, does someone in the doctor’s office copy everything we’ve just written and then enter it into their medical system?
There has to be a better way. Every year, health organizations lose a staggering $ 12 billion due to communication problems. Patients have used mobile communications throughout their lives and would prefer to work with their healthcare providers this way too – 80% of patients responded as such.
Mobile messaging in healthcare is a step in the right direction for the future of better healthcare. Imagine being able to text your doctor instead of waiting on a tree for someone to pick up on the other end of the line. The rest of the world works well with such nimble asynchronous messages. It is time for healthcare to accelerate the pace. And the difference between health care results is quite shocking – consider that 98% of patients read a mobile message while the abysmal 7% read messages through their health portal.
Check out the following visual deep dive for more information on how healthcare is becoming more like social media on our smartphones: