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Poised for Profit With Digital Customer Engagement

Selling is "the transfer of enthusiasm", as the...

How Conversion Funnels Create a Better Customer Journey + How to...

Conversion-Trichter sind ein grundlegendes Konzept im Vertrieb. Persönlich stelle ich mir den Trichter gerne als die große, beängstigende Folie vor, die Sie als...

How to Map Your Ecommerce Customer Journey [Template Included]

We've talked a lot about the customer journey - how it affects sales, service, and marketers. One segment that feels a little different is the...
How to Use & Reduce Customer Acquisition Cost (CAC)

How to Use & Reduce Customer Acquisition Cost (CAC)

Customer acquisition cost (CAC) is the average amount of money you spend to acquire a single customer.You calculate CAC by dividing customer acquisition expenses...

Arise RevOps, the New Orchestrators of Customer Experience

Ich kümmere mich um Kunden. Egal, ob es sich um Ihre Kunden, meine Kunden oder die Kunden meiner Kunden handelt, ich möchte, dass...

What is customer churn rate? 5 tips to lower it

Modern companies are under enormous pressure. Customers want and expect a great product or service, great support, and a price...

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